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Contact Us JA

Contact Us

 


This index is arranged into the following sections.  Click sections and questions that match your query.


Contact Details      Back To Top

UK OFFICE
Trend Machinery & Cutting Tools Ltd
Odhams Trading Estate
St Albans Road
Watford
Hertfordshire
WD24 7TR
United Kingdom

Telephone 00 44 1923 249911

Retailer & Wholesaler Sales:
Above telephone number then press 1
Fax 00 44 1923 236879
Email sales@trendm.co.uk

Literature/General Enquiries:
Above telephone number then press 2
Fax 00 44 1923 236879
Email enquiry@trendm.co.uk

Accounts:
Above telephone number then press 4
Fax 00 44 1923 249768
Email accounts@trendm.co.uk

Technical & Customer Services:
Above telephone number then press 3
Fax 00 44 1923 228657
Email technical@trendm.co.uk
Email customerservices@trendm.co.uk

Despatch:
Above telephone number then press 5

Suppliers:
Above telephone number then press 6
 

Please note that all our products are supplied in the UK, USA and Ireland through our network of retailers, or overseas through our export distribution channels. Full details are available using the stockist search page. There is no retail sales facility at the address above. If you have a specific query, please use the information on this page to address it to the right person for the fastest response. Phone lines are open from 8.30 am to 5.30 pm Monday to Friday. 

Complaints      Back To Top
Your complaint can be placed by letter, fax, email or telephone, all of which allow the nature of the complaint to be logged and investigated.  In the first instance, please contact customer services department to begin the process  of investigation and rectifying any issue.

Custom Tooling       Back To Top
We can design and manufacture router cutters for specific applications using the latest CAD/CAM techniques. Contact our Technical Support team by email or telephone 00 44 1923 249911 for further details.

Enquires for a Catalogue       Back To Top
You can order a Trend Catalogue or download many popular items free from our web site.  Alternatively, please  ring 00 44 1923 249911 or email Debbie Linton if you have a specific query or to progress an order.

Export Related queries        Back To Top
If you are interested in becoming an export agent, or would like to order products to be sent overseas, or to check the status of an existing order, contact Jan Hughes, Export Manager by email or telephone 00 44 1923 249911.

Job opportunites       Back To Top
There are no positions available at the current time.

Product development ideas and comments        Back To Top
We welcome comments and feedback from customers in our effort to continually improve our products and services. If you have any comments or would like to discuss product development ideas with commercial potential contact Neil McMillan, Technical Director by email, or telephone 00 44 1923 249911 or fax 00 44 1923 228656.

Product Returns or Warranty Queries    Back To Top
These should be referred in the first instance to your retailer who will be able to assess the most appropriate course of action. If you need any further assistance after this, contact Kevin Lewis, Customer Services Supervisor by email or telephone 01923 249911.  Please refer to warranty section under technical support below.

Returns       Back To Top
Please contact customer services department for an authorisation number.  No return will be accepted without this.  For fullest details on how to proceed, please refer to the returns section of our Technical Support page.

Stockist location in the UK, USA or Ireland       Back To Top
Our web site has a comprehensive facility to locate your nearest retailer. If you have any difficulty using this facility telephone 00 44 1923 249911.

Technical Support queries       Back To Top
In the first instance, you could try our Knowledge database for answers to many topics. For more specific queries contact our Technical Support team by email or telephone 00 44 1923 249911.

UK Dealer enquiries       Back To Top
If you are interested in becoming a UK Trend retailer or to expand your existing stock, contact Cheryl Blake, Sales Office Manager by email or telephone 00 44 1923 249911.  She will take all the necessary information and arrange for your local Regional Sales Manager to visit you.

 

Please contact us for additional information and assistance:

Trend Machinery & Cutting Tools Ltd
Odhams Trading Estate
St Albans Road
Watford
Hertfordshire
WD24 7TR
United Kingdom
Tel. No. 00 44 1923 249911
Fax No. 00 44 1923 236879

 

 

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